No one falls through the cracks

Flock Care

The MOS watches the connection patterns your tools already record — attendance, group participation, giving, serving — and surfaces people at risk of being missed. Not a score. Not a label. A name, raised to the shepherd who can reach out, while there is still time.

What it does

  • Reads attendance and participation data from your existing tools — read-only
  • Identifies people whose connection patterns have changed significantly
  • Flags missing sheep — people at risk of being missed — with in-window alerts
  • Routes alerts to the right pastoral staff member via the daily briefing
  • Tracks follow-up so no alert is left unaddressed

How it works

  • The MOS reads connection signals from Planning Center, your CRM, and other tools
  • It looks for changes in pattern — not absolute thresholds — because every person is different
  • It raises alerts only when there is still time for a shepherd to act
  • It never contacts the person directly — it alerts the pastor
  • Every alert and follow-up is logged to the stewardship record

What it never does

  • It never contacts someone in crisis directly — all crisis alerts route to pastoral staff
  • It never labels or scores people — it surfaces names, not numbers
  • It never makes pastoral decisions — it raises awareness, people provide care
  • It never shares data between tenants — each church's flock is isolated